Account Settings

What if I spelled my name wrong when signing up?

Please visit your "My Account" page to update your account information.

Courses

What if I have questions?

We’re here to answer all of your questions before, during, or after the course. Please use the text chat bubble that appears at the bottom of most of the pages on our website (including this one) to send us a message.

Can I stop and then resume the training at a later time?

Of course! We know that sometimes it can be difficult to set time aside for training. Our course tracks your progress so you can easily come back to where you left off.

Certification

What do I do if I lost my certification certificate?

When you're logged on, click on the menu item with your name at the top of the screen on a desktop/laptop or in the mobile menu if on mobile, then select "Courses" -> "My Certificates."

How do I view or print the certification certificate?

After completion of the certification exam, the certificate of completion is made available as a pdf download.

Printing or viewing the certificate requires a software application capable of viewing pdf files.

Since this is a prevalent file format, most computers come preinstalled with a compatible application. However, if you need to install a pdf reader, the most common is Adobe Reader.

Notary Public

Who can become a notary public?

Although every state has different requirements, and you should verify these with your state, you can expect that your state will probably require at least the following:

- At least 18 years of age

- Be a citizen or permanent legal resident of the United States

- Be a resident of or have a place of employment or practice in the state

- Be able to read and write English

- No felonies

- No misdemeanors involving dishonesty

Notary Supplies

Do you sell seals/stamps, journals, or other supplies?

Not directly, but it's because of a good reason that benefits you.

We've found that most training providers in general (not specifically notary training providers) are either supply sellers first and trainers second or trainers first and supply sellers second.

That means that they're usually not really good at both. Let us explain. Suppose you sell supplies. One day you might realize that you can also sell training to your customers, but you're not really a trainer; you're a supplier. Since your specialty isn't training you might not make a great course.

Now suppose you're a trainer. You probably made a great training course, but one day you realize that you can make more money by selling supplies to your training customers. Since your specialty is not retail, you're probably not going to be able to offer the best prices.

We don't know which other notary training vendors that sell supplies are trainers first or which are suppliers first, but we do know that you can usually find supplies at much less expensive prices by purchasing them directly from suppliers that specialize in notary supplies.

Payments & Registration

Will I receive a receipt?

Of course! You'll receive a payment confirmation via email and you may download your receipt after logging on.

What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover, Apple Pay, and Google Pay through our secure checkout.

Do you give group discounts?

Not at this time. We try to keep our pricing low for everyone.